What is the best location for your warehouse, factory, sales point or cross-dock operation? How will you shape the transport, which part do you do yourself and what do you spend and how do you deal with stocks in the chain, the layout of your warehouse and picking process, customer service and return logistics? And what is the impact of 'omnichannel' on all these questions? The Supply Value advisors help you to translate your business strategy into a supply chain strategy that allows you to deliver the right product at the right time at the best conditions. Maximizing value and minimizing costs, risk, social and environmental impact are central.
Supply chain strategy
Our consultants help you to shape the supply chain strategy. Data driven we optimally optimize the entire chain from purchasing or production to customer including all intermediate links and the transports between and within these links. We support you in choosing the right locations and in determining transport modalities and stock strategies and we help you with the preparation and realization of sourcing strategies.
Sales and operations planning
Where sales turnover is driven, supply chain is often more cost driven. That may conflict, but where both parties work together margin is created and the continuity of the company is guaranteed. Supply Value helps you set up a joint planning in which the chain from customer to suppliers (and back) is optimized. By looking in full at schedules, the right balance is created in efficiency, flexibility and effectiveness. Our consultants use all kinds of planning tools, process mining and data driven improvement approaches.
Distribution and logistics
We help you choose the right locations and organize transports between your locations. Which locations are the best, how do price and flexibility relate to each other, which modalities of transport do you choose, which part of the logistics and distribution do you do and which part do you spend? These questions play a role in choosing new locations and determining where to invest, but real optimization takes place up to individual order level. From the customer's perspective, the speed and the choice of delivery are increasingly decisive for a purchase. We advise you on the basis of 20 years of practical experience and various proven models.
Stock is not about storage, it is about using all your locations to ensure optimal production and optimal delivery to the customer. Where in the chain will you keep stocks, how do you provide real-time insight into the stock across all locations, which order units and safety stock do you use, how do you set up your warehouse, which order picking method will you use, how do you collect products from multiple locations to deliver to the customer at once and which technological solutions are appropriate for this complex issue? How do you deal with economic and technical ownership? Our consultants are happy to calculate this for you and help you to develop the business case up to and including the organization of the processes, organization and reporting structure.
Customer service and return logistics
How do you deal with the handling of return flows? How do you prevent damage and can you include the item in the sales inventory again? And how do you effectively identify potential fraud? What role does your customer service team have? Is this the handling of questions and complaints or an extra sales channel? With the right support, your customer service team also ensures an efficient supply chain. We help you with setting up your customer service function and optimizing the return logistics.
We help you with package selections in the area of sales and operations planning, order management, warehouse management and transport management including the drafting of an architecture for the integration of those systems with your own ERP or financial package, e-commerce solutions and the systems of your partners in the supply chain.
Through our handy Value Scorecard you can easily determine whether your Supply Chain organization is still on course.
In addition to the above services, we offer you the following specific services: